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Privacy Policy

Last Updated: October 26, 2023

Welcome to Flipper47 ("us", "we", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at support@flipper47.app.

This Privacy Policy governs the privacy policies and practices of our Service, https://flipper47.vercel.app. Please read this Privacy Policy carefully. By using our Service, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Service or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Service, the choices you make and the products and features you use. The personal information we collect may include the following:

  • Personal Information You Disclose to Us: We collect email addresses for authentication (including magic links and OAuth via Google) and communication purposes. Your Supabase User ID is also stored.
  • Payment Data: We use Lemon Squeezy as our third-party payment processor. When you subscribe, you provide your payment information directly to Lemon Squeezy. We do not store your full payment card details. We receive information from Lemon Squeezy such as your subscription status, plan type, and billing cycle, which we link to your user account to manage your access to the Service.
  • Item Information You Provide: When you use our item identification and valuation features, we collect the photos you upload and any textual descriptions or details you provide about items (e.g., item description, category, condition, observed price, completeness, market trends, additional factors).
  • Information automatically collected: We may automatically collect certain information when you visit, use or navigate the Service. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Service and other technical information. This information is primarily needed to maintain the security and operation of our Service, and for our internal analytics and reporting purposes. (e.g., Vercel Analytics, Speed Insights).
  • Cookies and Similar Technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Supabase uses cookies for authentication. Vercel Analytics and Speed Insights may also use cookies for their functionality.

2. How We Use Your Information

We use personal information collected via our Service for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

  • To facilitate account creation and logon process: If you choose to link your account with us to a third-party account (such as your Google account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process.
  • To manage user accounts: We may use your information for the purposes of managing your account and keeping it in working order.
  • To send administrative information to you: We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.
  • To manage your subscriptions and provide customer support: We use your information and information from Lemon Squeezy to manage your subscriptions, process payments (via Lemon Squeezy), and respond to your inquiries.
  • To provide and improve the Service: Information you provide, such as uploaded photos and item descriptions, is used to provide the core functionality of item identification and value estimation. Anonymized and aggregated data derived from this information may be used to train and improve the accuracy and performance of our AI models and the Service.
  • For data analysis: We may use information for data analysis purposes, such as identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information.
  • To protect our Service: We may use your information as part of our efforts to keep our Service safe and secure (for example, for fraud monitoring and prevention).
  • To respond to legal requests and prevent harm: If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

  • Vendors, Consultants and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:
    • Supabase: For database hosting, authentication, and backend infrastructure. Their privacy policy can be found on their website.
    • Google (Google AI / Genkit / Gemini models): For providing the AI-powered item identification and value estimation. Data sent to Google AI services (like photos and descriptions) is processed according to Google's AI terms and privacy policies. We configure our Genkit models to not store data for model training by Google by default, where such options are available.
    • eBay API: Item descriptions or GTINs may be sent to the eBay API to fetch market data. eBay's privacy policy applies to data processed by them.
    • Lemon Squeezy: For payment processing and subscription management. Their privacy policy is available on their website.
    • Vercel: For hosting the application. Vercel Analytics and Speed Insights may collect usage data. Their privacy policy is on their website.

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us, plus a reasonable period for account recovery or reactivation, or as necessary for AI model improvement if data is anonymized or aggregated.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Anonymized and aggregated data used for AI model improvement and service analytics may be retained indefinitely as it no longer constitutes personal information.

5. How Do We Keep Your Information Safe?

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Service is at your own risk. You should only access the Service within a secure environment.

6. Your Privacy Rights (Including Data Deletion)

In some regions (like the EEA, UK, and California), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

Account Information & Data Deletion:

You may at any time review or change the information in your account or terminate your account by:

  • Logging into your account settings and updating your user account (if profile editing features are available).
  • Contacting us using the contact information provided below to request deletion of your account and associated personal data.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.

To request the deletion of your personal data, please email us at support@flipper47.app with the subject line "Data Deletion Request" and provide your User ID or the email address associated with your Flipper47 account. We will process your request within a reasonable timeframe, typically within 30 days, in accordance with applicable laws.

Please note that deleting your account will result in the irreversible loss of your scan history and other data associated with your account within Flipper47. Anonymized or aggregated data used for analytics or AI model improvement may not be subject to deletion as it is no longer personally identifiable.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Service.

7. Children's Privacy

Our Service is not intended for use by children under the age of 13 (or a higher age threshold as required by applicable law). We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update this privacy notice from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this notice, you may email us at support@flipper47.app or by post to (if applicable):

YourCompanyName LLC
123 Main Street, Anytown, USA

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